Get in touch
Please note, due to unprecedented levels of enquiries following the latest government announcement and lockdown, our phone lines are switched off whilst we prioritise your email enquiries.
Our focus is to ensure that those travelling in the next week are supported during this period, so there may be a delayed response time to your enquiry. Please be assured we’re working tirelessly to reply to all enquiries as soon as we can.
If you have any questions or concerns around your booking and COVID-19, please see our FAQs here – Coronavirus Guest FAQs.
Looking for help? Please take a look at our FAQs for answers to our most frequently asked questions.
If you can’t find what you’re looking for or would like some further information, we’d love to hear from you.
31 Basepoint Business Centre
0330 113 7005
Monday – Friday: 9am-5pm
Saturday & Sunday – Emails checked and responded to periodically
Christmas Eve: 9am-3pm
Christmas Day: Closed
Boxing Day: Closed
27th December: Closed
28th December: 10am-4pm
29th – 31st December: 9am-5pm
1st January: Closed
2nd January: 10am-6pm
3rd January: Emails checked and responded to periodically