We are delighted to confirm we are now taking bookings to arrive from the 4th July.

If you have an arrival date up to and including the 3rd July, we will be in touch to discuss alternative options for your holiday.

Thank you for your continued patience and understanding during this difficult time.

Best wishes

The Luxury Coastal Team

Last updated 26th June

During this time of uncertainty, we’re working extremely hard to stay on top of latest government guidelines around travel within the UK, to ensure that we’re doing the right thing for the safety of our guests and owners.

Guidelines are changing everyday, however please rest assured that we will be doing everything we can to give everyone the chance to still enjoy their holiday, or where required, be flexible in our approach to those who are unable to attend.

We will monitor the situation constantly and review the information provided on this page, so some elements will be subject to change. The information will, to the best of our knowledge, be up to date based on official sources.

 

  • Can I still go on my holiday?

    Your holiday property will be prepared and clean ready for your stay. We recommend that all of our owners and property managers take extra precautions when cleaning properties, ready for your arrival.

    Should you not be able to travel on the dates of your booking, we’ll do our best to assist you in moving your holiday to future dates.

  • Will my holiday property be cleaned thoroughly before my arrival?

    We have advised all our property managers to take additional time to clean your property before arrival and to follow official guidance from the NHS.

    https://www.nhs.uk/conditions/coronavirus-covid-19/

    If you are concerned about travelling or have any further questions, please contact us on hello@luxurycoastal.co.uk and we can discuss your plans with you in more detail.

  • Will I receive a refund if I choose to cancel my holiday?

    If you are due to travel before the 3rd July 2020 we will work with you to find alternative dates for your holiday. If this is not suitable, we will offer a refund of the monies paid.

    You can read our full cancellation policy online:
    https://luxurycoastal.co.uk/booking-terms-and-conditions

     

  • Will I be able to amend my travel dates?

    If your arrival date is within 14 days and you have been affected by a travel ban that has stopped you from travelling overseas or you are following official government advice to self-isolate, we will work with you to move your holiday to a later date either this year or into 2021.  

  • Can I make a new booking to travel in the coming weeks?

    You can look forward to future travel with confidence, knowing you have the flexibility to move your dates or receive a refund in the event of further Government imposed travel restrictions.

    • 24 hour cooling off period

    If you change your mind within 24 hours of making your booking, for any reason, you will receive a full refund (unless your holiday is within seven days of arrival).

    • Receive a full refund or transfer your booking if further lockdown restrictions are imposed

    In the event of further lockdown restrictions, at a national or local level, which means you are unable to travel to your holiday home, you will receive a full refund or, subject to availability, the ability to move your holiday to a later date.

    • Luxury Coastal holiday voucher

    We understand that planning a holiday can often take time, therefore you can choose a Luxury Coastal holiday voucher, matching the value of the payments made, to be used at any time before 31st December 2021.

    More details can be found in our full Booking Terms and Conditions >>

  • General Information

    We advise that you continue to monitor official sources for the most up to date advice before travelling:

    https://www.gov.uk/guidance/travel-advice-novel-coronavirus

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