Within 5km From Beach
Hot Tub
Wi-Fi
Pets Accepted
Parking
Electric Car Charging Point
Patio/balcony
Children Welcome
Family Friendly
Bathtub
Washing Machine
Dishwasher
Cot Available
High Chair
TV
Hair Dryer
Microwave
Refrigerator
Oven
Iron
Decorated For Christmas
Check in time: 16:00
Check out time: 10:00
Good Housekeeping Bond or Accidental Damage Waiver
We ask our guests for a £100 Good Housekeeping Bond, pre-authorised against your credit card. This is in case there is any damage to the property during your stay. The money is simply reserved and then released afterward if there is no damage. We will contact you nearer the time of your arrival to arrange this.
Alternatively, a one-off, nonrefundable Accidental Damage Waiver of £30 can be added to your booking to replace the Good Housekeeping Bond and can be added as an extra when processing your booking.
Pets: 4 pets allowed, £40 per pet per week, in line with our house rules we do ask that pets are not left alone in the property, do not use the furniture or go in the bedroom areas
Number of steps: There are 4 steps into the lodge
Type of heating: Central heating
Linen & Towels: Bed linen is provided for your stay, however, if you require use of the travel cot you will need to bring your own cot linen. Each guest will be supplied with one hand towel and one bath towel for their stay. (if your holiday is longer than 10 days, please contact the Luxury Coastal team to discuss a mid-stay linen change)
Wi-Fi: This property offers free Wi-Fi for guests. In a recent speed test, the download speed was recorded at 30.3mbps and the upload speed 32.1mbps, as with all Wi-Fi networks we are unable to guarantee speed and connectivity.
Hot Tub: Electric hot tub
Smoking: All of our properties are non-smoking and we ask that any party member who smokes, do so off the premises.
Coffee Machine: Each lodge has a Lavazza coffee machine, including a coffee starter pack with 4 pods for the machine, 2 of them are decaf.
Additional Extras: An EV charger is available to the right of the main hotel building (additional information under parking information)
Decorated for Christmas: Yes with a tree.
Spread the cost of your holiday balance with our flexible payment plan Find out more.
Good Housekeeping Bond or Accidental Damage Waiver
We ask our guests for a £100 Good Housekeeping Bond, pre-authorised against your credit card. This is in case there is any damage to the property during your stay. The money is simply reserved and then released afterward if there is no damage. We will contact you nearer the time of your arrival to arrange this.
Alternatively, a one-off, nonrefundable Accidental Damage Waiver of £30 can be added to your booking to replace the Good Housekeeping Bond and can be added as an extra when processing your booking.
Nestling on the edge of Exmoor National Park within easy reach of Combe Martin and the north Devon Coast, Kentisbury Lodges offer boutique-style living within a picturesque corner of the Devonshire countryside.
We previously stayed in the Clifton Lodge in September 2023 and were thoroughly impressed with the accommodation, particularly its picturesque setting by the pond. This positive experience prompted us to return to celebrate my birthday on 11th August. Unfortunately, our recent visit did not meet the high expectations set by our previous stay, and I wanted to share some specific concerns. Difficulty Identifying Lodge Locations When booking, I was disappointed to find that there was no map available on your website to indicate the location of each lodge. I attempted to deduce the lodge locations by examining the photos provided, but these appeared to be generic images rather than specific to each lodge. I even visited the main Kensington website in an effort to clarify the layout and believed I had booked a lodge adjacent to the Clifton Lodge. However, upon arrival, I discovered that our lodge, Watermouth, was not by the pond but instead located in the top-right corner of the park, with no parking directly outside. This was a disappointing start to our visit. In hindsight, I should have contacted your team for clarification, but as I was booking late at night, this was not feasible at the time. Hot Tub Location and Misleading Photos One of the features we appreciated during our previous stay was the hot tub on the decking, which included a pull gate at the entrance to the lodge. This allowed us to enjoy the hot tub while keeping an eye on our dog, who could safely roam the decking area. However, upon arrival at Watermouth, we were frustrated to find that the hot tub was not on the decking but instead located at the back of the lodge in a private yet open area. This arrangement made it impossible for my wife and me to use the hot tub without leaving our dog unattended inside the lodge, which was not suitable. The generic photos on your website gave the impression that all hot tubs were located on the decking, which I feel was misleading. I raised this issue with reception upon arrival and enquired about the possibility of moving lodges, but I understand that this was not feasible during peak season. Early Check-In Request Not Honoured As we were arriving on my birthday, I had requested an early check-in to maximise our time at the lodge. However, upon arrival, it appeared that there was no record of this request. I was informed that the lodge was not fully ready, and the hot tub was still being filled. Cleanliness of the Lodge The lodge was not as clean as I would have expected upon arrival. My wife had to sweep the dusty floor and clean the kitchen countertops and shower areas, which were not up to standard. This was disappointing, especially given the premium price of the stay. Maintenance Issues The lodge itself appeared tired and in need of maintenance. Specific issues included: Broken blinds, with sections lying on the floor upon arrival. A dishwasher that was not properly secured, causing the entire unit to tip forward when opened. Sliding cupboard doors in the master bedroom that were off their tracks and difficult to close. A broken first step at the entrance to the lodge. External walls of the lodge showing signs of wear and damage. These issues gave the impression that the lodges have not been adequately maintained since our previous visit two years ago. TV System While not a major issue, the TV system felt outdated and overly complicated. Many lodges now offer Smart TVs that allow guests to log in to streaming services such as Netflix, which would be a welcome upgrade. Additionally, the TV remote frequently lost connection with the system, requiring me to troubleshoot and reset it on several occasions. On one occasion, the TV completely reset and required retuning. These issues often occurred late at night, making it impractical to contact reception for assistance. Overall, I was extremely disappointed with our stay, particularly as it was intended to be a special celebration for my birthday. The high standard set during our previous visit may have contributed to my disappointment, as this stay fell short in several areas.
Adam, 29 Aug 2025
Hi Adam, Thank you for taking the time to share your detailed feedback following your recent stay at Watermouth Lodge. We're so sorry to hear that your experience didn't meet the high expectations set during your previous visit, especially as it was a special occasion. Regarding the condition and cleanliness of the lodge, we take these concerns very seriously. Watermouth Lodge has now been closed for maintenance, and we’ll be reviewing all the points you raised - from the blinds and step to the general upkeep and presentation. Your feedback has been invaluable in helping us identify areas that need attention. We also acknowledge the issues with the TV system. These operational oversights are being reviewed with our team to improve communication and guest experience moving forward. We’re so sorry that this stay fell short, particularly given your previous enjoyment of Clifton Lodge. We hope to have the opportunity to welcome you back in the future and provide the high standard of experience you rightfully expect. All the best, Luxury Coastal
Josh - Luxury Coastal
My review is in the email the lodge was very tired the restaurant was dreadful left day early hot tub not on decking as advertised could not park at lodge I'm blue badge holder couldn't even push wheelchair up gravel path no lighting to restaurant or hot tub chipped doors chipped work tops to describe our experience in the restaurant would take too long it was my partners 60th birthday what a disaster
ROBERT, 12 Feb 2025
Hi Robert, Thank you for sharing your review. We do apologise for the inconvenience you experienced. As we have already discussed over email since being sent your feedback, we regret not being informed about your accessibility needs before your arrival. Had we been aware, we would have recommended a different lodge better suited to your requirements. Regarding the parking situation, we do not advertise that parking is next to Watermouth Lodge, and we clearly state that the hot tub is located at the rear of the property. Our images for Watermouth are representational as mentioned on the web listing, and we strive to provide accurate descriptions. The lighting along the path has been inspected and the 1 bulb that was out has been replaced. We appreciate your understanding and thank you once again for your feedback. Best wishes, The Luxury Coastal team
Hope - The Luxury Coastal Team
Beautiful lodges nice and quiet and relaxing would recommend to anyone location is great everything was clean hot tub was clean and nice and hot
John, 10 Nov 2024
Hi John, Thank you for your review. It is so wonderful to hear your stay at Kentisbury Grange was quiet and relaxing, your recommendation means a lot to us and we look forward to welcoming you back for another stay. Best wishes, The Luxury Coastal team
Hope - The Luxury Coastal Team
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