Get in touch
Please note, due to unprecedented levels of enquiries following the latest government announcement and lockdown, our phone lines are switched off whilst we prioritise your email enquiries.
Our focus is to ensure that those travelling in the next week are supported during this period, so there may be a delayed response time to your enquiry. Please be assured we’re working tirelessly to reply to all enquiries as soon as we can.
If you have any questions or concerns around your booking and COVID-19, please see our FAQs here – Coronavirus Guest FAQs.
Looking for help? Please take a look at our FAQs for answers to our most frequently asked questions.
If you can’t find what you’re looking for or would like some further information, we’d love to hear from you.
31 Basepoint Business Centre
0330 113 7005
Monday – Friday: 9am-5pm
Saturday & Sunday – Emails checked and responded to periodically
Good Friday – 10am – 4pm
Saturday 3rd April – 10am – 4pm
Easter Sunday – 10am – 4pm
Easter Monday – 10am-4pm